Frequently asked questions (relevant to submission of papers) will be posted here.
Got another question? Email us
Q. The dog ate my homework - can I have an extension on the submission deadline?
A. Possibly. Please email Kim at HiNZ asap.
Q. Does the word count include the case study questions and the submission title?
A. No. The word count is just the copy you enter, not the questions and title.
Q. When I login I get this message: "Your email already exists in the database, please cancel the sign-up and use your email and password to login" but I don't know my password.
A. Please go back to the previous page and click on the 'request login details' link and the system will send the password to your email. (If you don't get the email within 2 minutes check your junk mail folder. If you still don't get it please email Kim at HiNZ.
Q. Is there a specific format I have to use for my submission?
A. Yes and it varies depending on which category you submit into. Each conference has a separate call for paper process with a different template structure. The various options are outlined on this page. Please read the submission guidelines for each category carefully. If you still have questions, please email the HiNZ CEO.
Q. Can I submit just a poster? (I don't want to speak)
A. Yes, we accept poster-only submissions.
Q. In the submission, can I mention my company's product?
A. If it is relevant to the case study, then yes you are welcome to do so.
Q. How long are the presentation slots on the programme?
A. All speakers have 15 minutes to speak, followed by up to 5 minutes for questions. Plus we allow 10 minutes for delegates to move rooms in between each speaker.
Q. My case study could fit into several categories. How do I choose which one?
A. If you need advice on which category is the most suitable for your situation then please email Kim.
Q. I want to make some changes to my submission. Can I amend it?
A. Yes you can make amendments to your submission until midnight on the submission closing date of 16 June 2017. To do so please login to the submissions website again. If you can't remember your password, click the reset link under the login box.
Q. I can't find my submission username and password. What should I do?
A. Click the reset password link under the login box. Or email us and we will assist you.
Q. I want to add some information into the submission that the template won't allow. What should I do?
A. Email us and we will assist you.